About me

Hi

This Is M.C.MANJUNATH, A goal-driven, result oriented professional with more than 20yrs of experience in Customer Management for sales & after sales support through Direct & Dealer Channel for achieving internal & external customers satisfaction & responsible for growth of revenue consistently.

"Presently associated with Ricoh India Limited as Channel Support Manager"

Responsible for achieving desired market share of the territory through dealers and direct account handling. Support the dealers to achieve their business plan through promotional activities for branding of the products. Increasing the lead opportunities in the prospective segment of market with right approach. Appoint the dealers & train the dealer executives for frontline field operations.

Efficiently managing & leading team for running successful process operations, service level agreements with customers for business excellence. A thorough professional with a proactive attitude, capable of thinking in and out of the situations & generating innovative ideas.


"Holds excellent interpersonal, written/oral communication, organizational skills with well-built abilities in team management & customer relationship management."

Skills

Major Account
Management

Business
Development

Client Relationship
Management

Strategy
Management


Communication
90%

Teamwork
85%

Leadership
80%

Organisation
85%

Confidence
90%

EDUCATION & EXPERIENCE

EDUCATION


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TRAINING

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EXPERIENCE

Feb 04 to till date

RICOH India Limited

    Position handled at RICOH
  • Sr.Customer Engineer from Feb’04 Mar’06
  • Team Leader from April’06 to March’08.
  • Group Leader from April’08 to Sept’09.
  • Dealer Service Support Manager from Oct’09 to June’12.
  • Channel Support Manager from July’12 to till date.
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    July’96 to Jan’2004

    HCL INFOSYSTEMS

      Position handled at HCL INFOSYSTEMS
  • In Mysore as Ass. Customer Engineer Trainee from July 96 to June 98
  • In Shimoga as Customer Engineer cum Location In charge from July’98 to June 2001.
  • In Mangalore as Senior Customer Engineer cum Location In charge, from July’2001 to Jan’2004.
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    contact me

    Location

    H.No 92/2, Sowlanga Road, Beside Ravindranagar Post office, Shimoga-577201

    Phone

    +91-9886329305

    Locate Me